COVID-19 Coronavirus
What is the new coronavirus?
COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. COVID-19 is now a pandemic affecting many countries globally.
What are the symptoms?
The most common symptoms of COVID-19 are fever, dry cough, and tiredness. Other symptoms that are less common and may affect some patients include aches and pains, nasal congestion, headache, conjunctivitis, sore throat, diarrhea, loss of taste or smell or a rash on skin or discoloration of fingers or toes.
How does COVID-19 spread?
People can catch COVID-19 from others who have the virus. The disease spreads primarily from person to person through small droplets from the nose or mouth, which are expelled when a person with COVID-19 coughs, sneezes, or speaks. These droplets are relatively heavy, do not travel far and quickly sink to the ground.
Internal measures
Transfer all the raw materials that enter our cold stores to disinfected boxes
Update for COVID Apply this measure also to all dry product
Manage product traceability
Correct for COVID
FIFO management in raw materials and in pre-elaborations
Correct for COVID
Control the level of free chlorine in the water of all our facilities
Correct for COVID
Manual and computerized control of the temperatures of our store rooms
Correct for COVID
Use ozone and quaternary ammonium as a disinfectant in our facilities
Update for COVID Increase the frequency of disinfection and the dose of virucidal
Double-wash the dishes, one manual and one in the machine, subjecting them to more than 85ºC to guarantee their total disinfection
Update for COVID Increase preventive maintenance of washing machines
Handling raw products in refrigerated and disinfected rooms
Correct for COVID
Disinfect raw products with a chlorine-based product
Correct for COVID
Disinfect utensils used in handling processes above 85ºC
Correct for COVID
Disinfect cutting tools in cabinets with UV light
Correct for COVID
Subject the pre-elaborations to a rapid temperature reduction to minimize microbiological risks
Correct for COVID
Ensure disinfection of work uniforms
New measure
Promote the disinfection of the hands, forearms and face of workers
New measure
Wear face masks at the workplace
New measure
Maintain the distance between workers and customers
New measure
Stagger the entrance of employees to avoid crowds
New measure
Perform regular disinfection of the facilities with chlorine-based nebulisations
New measure
Room measures
Disinfect tables with quaternary ammonium-based virucidal between clients
Update for COVID Expand to the cleaning of nearby chairs and vertical surfaces. Increase the virucidal dose compared to before COVID-19. Dry with paper instead of cloth
Use single-use tablecloths and napkins
Update for COVID Avoid using service furniture to store them
Offer disinfectant wipes to the customer
Update for COVID Increase the disinfecting dose
Make hydroalcoholic gel available to customers at the entrances of restaurants, toilets and distributed around the room
New measure
Using disinfecting rugs at the entrances of the restaurants
New measure
Assign a worker to exclusively and continuously perform cleaning and disinfection tasks during service in toilets and critical points
New measure
Periodically disinfect the room with chlorine-based nebulisations
New measure
Disinfect air conditioning machines, especially their filters, with virucidal spray
New measure
Replace the physical menu with one in digital format
New measure
Set up the table just before the client occupies it
New measure
Promote electronic forms of payment to the detriment of cash
New measure
Disinfect the cash payment machine after each use
New measure
Replacing toilet air hand dryers with self-cutting paper dispensers machines
New measure
Replacing toilet paper dispensers for self-cutting dispensers to minimize contact
New measure
We removed the self-service to heat baby food. Now waiters do it with the maximum disinfection guarantees
New measure
How to prevent Coronavirus?
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through
your national and local public health authority.
Wear Facemask
When it is not possible to maintain the safety distance or in public transport.
Wash your hands often
Rub or wash your hands with soap for at least 20 seconds.
Keep social distance
Keep at least 1,5m distance between people.
Clean and disinfect
Regularly cleans the most touched surfaces.
Don't share objects
Do not share your personal items with other people.
How to Wash Your Hands
Most of us know how important it is to practise good hand hygiene.
But just because you're washing your hands often, doesn't mean that you're washing them well.
Water and soap
Palm to palm
Between fingers
Focus on thumbs
Back of hands
